OnixGRIP -MAX Phone Wallet - Product Replacement



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*Please Note: If you do not see the color listed that you are looking for, it means it is currently unavailable. Please make another selection from the available choices.


Dynamic Retail Promotions, Inc. is the manufacturer and distributor of the OnixGRIP line of products. We are committed to providing outstanding and innovative cell phone accessories at a great value and we stand behind every purchase with our UNCONDITIONAL LIFETIME GUARANTEE.

Should your product ever become damaged or defective in any way, even if the damage is your fault, we will gladly replace your product, no questions asked.  You must be ready to provide a photo or short video of the damaged product to back up your broken claim.  To begin the process please follow these steps:

Step 1: Click here to Register for your Lifetime Guarantee

Step 2: Upon completion of your registration, you will receive a confirmation email with additional directions. 

Step 3: Fill out the form and attach a photo/video proof of the broken item to request a replacement . 

Your image or video will be reviewed by our support team in the order it was received. Upon approval you will receive an email with instruction on how to replace your item (which will include a grand total of $6.95 shipping and handling for SOLO Ring Replacements and $9.99 shipping & handling for DUO & MAX Replacements).
*Note: If the item was purchased within the last 60 days, we will waive the shipping and handling. Proof of purchase is also required. Upload your receipt for approval.


Customer Reviews

Based on 38 reviews
Sonia Mendoza
Great product

I enjoy the Onix product. It’s the best form of a wallet and stand.

Bryan Eckstein
Great Customer Service!

Same day replacement of Onix MAX that had holder jam on first usage. Prefer the Onix DUO, which functions great!

Diana McLemore
OnixGRIP -MAX Phone Wallet

Thank you for sending me the replacement OnixGrip MAX Phone Wallet. It’s back on my phone!! So convenient when traveling! I love it! It goes with me everywhere!

Whoop whoop customer service

I dropped my phone with the onixGRIP phone wallet on it for the gazillionth time and a piece popped out. I was hoping to just get a piece (and instructions) to fix it. After an email and photos and shipping costs I got a brand new one. Yippee! Ilove it.

Azia Bussell
Awesome product!

I love this product! It's convenient, practical and a all-around wonderful idea. The customer service is understanding and super friendly. I had to re-order a replacement and the delivery was speedy! I am a fan and would definitely recommend to anyone wanting to consolidate carrying the cards.

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