OnixEDGE Product Replacement
*Please Note: If you do not see the color listed that you are looking for, it means it is currently unavailable. Please make another selection from the available choices.
Dynamic Retail Promotions, Inc. is the manufacturer and distributor of the OnixGRIP line of products. We are committed to providing outstanding and innovative cell phone accessories at a great value and we stand behind every purchase with our UNCONDITIONAL LIFETIME GUARANTEE.
Should your product ever become damaged or defective in any way, even if the damage is your fault, we will gladly replace your product, no questions asked. You must be ready to provide a photo or short video of the damaged product to back up your broken claim. To begin the process please follow these steps:
Step 1: Click here to Register for your Lifetime Guarantee.
Step 2: Upon completion of your registration, you will receive a confirmation email with additional directions.
Step 3: Fill out the form and attach a photo/video proof of the broken item to request a replacement .
Your image or video will be reviewed by our support team in the order it was received. Upon approval you will receive an email with instruction on how to replace your item (which will include a grand total $5.95 for s&h.)
*Note: If the item was purchased within the last 60 days, we will waive the $5.95 shipping and handling. Proof of purchase is also required. Upload your receipt for approval.