OnixDUO Product Replacement

SKU: DGLD8593

$0

Tax included. Shipping calculated at checkout.

Please Note: If you do not see the color listed that you are looking for, it means it is currently unavailable. Please make another selection from the available choices.

 

Dynamic Promotions, Inc. is the manufacturer and distributor of the OnixGRIP line of products. We are committed to providing outstanding and innovative cell phone accessories at a great value and we stand behind every purchase with our UNCONDITIONAL 100% GUARANTEE.

Should your original product purchase ever become damaged or defective in any way, we will gladly replace your product.  You must be ready to provide a photo or short video of the damaged product to back up your broken claim.  To begin the process please follow these steps:

Step 1: Click here to Register for your Guarantee

Step 2: Upon completion of your registration, you will receive a confirmation email with additional directions. 

Step 3: Fill out the form and attach a photo/video proof of the broken item to request a replacement . 

Your image or video will be reviewed by our support team in the order it was received. Upon approval you will receive an email with instruction on how to replace your item (which will include a grand total of $9.99 shipping and handling for SOLO Ring & EDGE Replacements and $12.99 shipping & handling for DUO & MAX Replacements*).  


Please Note:

If a product is defective and breaks within 30 days of purchase, we will waive the shipping and handling fee. Proof of purchase is also required. Upload your receipt for approval.

The guarantee is for a one time replacement for the original purchase of your product, not to be used continuously on an item that has already been replaced.

Shipping & Handling will increase for international shipments.

*Replacement shipping & handling fees are subject to change without notice. 

 

Customer Reviews

Based on 24 reviews
92%
(22)
4%
(1)
0%
(0)
0%
(0)
4%
(1)
T
Teri Pleinis
Do not invest!

Once again, but this time in only 2 months, did the ring fall off my duo wallet. Supposedly it wont be replaced either since it was a replacement to the previous one I purchased a year ago.

D
Darien Cac
Fast Replacement and Easy

I cannot believd how easy it is to submit a claim and received the replacement.

T
Tracy Goss
Helpful

The agent I spoke with was very knowledgeable and helpful. I am very pleased with their customer service.

J
James Williams
Great customer service!

I unfortunately have had to reputable mine a few times due to the case cracking where the finger swivel goes, but everytime it has happened yet only ask for a picture of it broken and send out a new one.

P
Pam Stukel

OnixDUO Product Replacement

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